News Flash

All News

Posted on: January 31, 2024

State Department of Commerce & Insurance coming to help Clarksville tornado victims


The State of Tennessee is currently working closely with the City of Clarksville and Montgomery County to assist residents affected by the December 9, 2023, Clarksville tornado.

There are cases where some tornado victims may be struggling with their private insurance carriers to secure claims, and need assistance from the Tennessee Department of Commerce & Insurance (TDCI)  either to file a complaint about insurance or have that complaint mediated and resolved.

To assist these residents and property owners, representatives of TDCI Consumer Insurance Services Division will be in Clarksville throughout the week of Feb. 5.

The location for meeting with TDCI will be the Clarksville-Montgomery County Public Library, 350 Pageant Lane, Suite 501.

TDCI representatives will be at the local public library between 9 a.m. to 8 p.m. Monday through Thursday (Feb. 5-8); and 9 a.m. to 6 p.m. Friday and Saturday (Feb. 9 and 10).

The TDCI Consumer Insurance Services Division has a strong track record of assisting consumers through its complaint-filing process.

Led by Vickie Trice, Director, this Division of TDCI was able to see that more than $17.45 million was returned to Tennessee consumers last year through various mediation and restitution efforts.

Ms. Trice said that she, and her department, are very concerned about insurance issues that Clarksville insurance policyholders are still facing.

“TCDI’s Consumer Insurance Services team is always ready to assist consumers who may feel as if an insurance claim has been unjustly denied, or if they have questions or concerns about their insurance policies,” Ms. Trice said.

“Clarksville and Montgomery County residents who have questions about their policies and their insurance coverage should stop by the Clarksville-Montgomery County Public Library next week and talk to us about their concerns,” she said.

Clarksville Mayor Joe Pitts said TDCI’s commitment is indicative of the ongoing efforts to make sure tornado victims get all the help they need and deserve.

“We appreciate the state Department of Commerce & Insurance for continuing to have a visible presence in Clarksville and providing tailored services to our community’s tornado victims,” Mayor Pitts said.

“We urge anyone to utilize these services without hesitation, and call on us for any additional guidance we may provide. 

“We are here for every single person affected by this disaster, until services are no longer needed,” Mayor Pitts said.

Clarksville-area residents including December tornado victims are urged to take this opportunity during the week of Feb. 5 to go to the Public Library and file a complaint if they feel they have been unfairly denied an insurance claim, or otherwise have their insurance questions answered. 

Additionally, TDCI assistance can be received by phone by calling (615) 741-2218 or (800) 342-4029. Ms. Trice can be reached directly at (615) 739-7015.

Furthermore, the TDCI complaint form can be found online. Just click on the form, fill it out and hit the submit button, and it will flow directly into the complaint database and be assigned to an Insurance Investigator upon receipt. That link can be found  here .

Facebook Twitter Email

Other News in All News

Jimi Hendrix at Fort Campbell playing guitar with a drummer in the foreground

Celebrating Black History Month: Meet Jimi Hendrix

Posted on: February 23, 2024 | Last Modified on: November 13, 2020
swaps 4

New black satin powder coating for downtown Clarksville furniture and lights

Posted on: February 21, 2024 | Last Modified on: November 13, 2020

City to offer Christmas tree recycling

Posted on: December 19, 2023

Beware of "storm chaser" scammers

Posted on: December 12, 2023

Storm Relief Resource Guide

Posted on: December 11, 2023
City Hall

City offices to close for Thanksgiving

Posted on: November 20, 2023
City Hall

City Court Clerk to have new hours

Posted on: July 25, 2023
Screenshot 2023-07-13 141553

Spring Alley closed for utility work

Posted on: July 13, 2023
A veterans memorial located in Downtown Clarksville

Vietnam War Veterans Day Message

Posted on: March 31, 2023